Freetesting.hiv provides free online HIV testing as part of the Department of Health and Social Care's National HIV Prevention Programme. It is powered by SH:24 CIC, a not-for-profit digital sexual health service, developed in partnership with the NHS, who also deliver expert sexual and reproductive health services via sh24.org.uk, sh24.ie and fettle.health.
The Department of Health and Social Care commissions SH:24 to deliver Freetesting.hiv for local authorities across England, should they choose to fund this service for their residents.
National promotion of the service is supported by HIV Prevention England (It Starts With Me/National HIV Testing Week) delivered by Terrence Higgins Trust.
Please reply to one of our text messages. Our clinical team will read and respond to your message.
If you’d like to learn more about us, or provide feedback to help us improve our service, please email sh24.info@nhs.net.
We believe that every complaint is an opportunity for us to better understand the needs of our users and improve the quality of our services.
If you'd like to make a complaint, you can do so by email: sh24.complaints@nhs.net or by post, at the address below.
SH:24 CIC (Freetesting.hiv)
35a Westminster Bridge Road
London
SE1 7JB
If you need to speak to our clinical team regarding a freetesting.hiv user who has been referred to your service, please email sh24.info@nhs.net.
For all business and general enquiries please email sh24.info@nhs.net.
If you want to commission freetesting.hiv for your local authority, please email sh24.info@nhs.net for further information about the commissioning framework.
